Privacy Policy
Last updated: January 2024
VVIP Platinum Security Service is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR/AVG).
1. Data We Collect
We collect personal data that you voluntarily provide through our contact form: your name, email address, phone number (optional), type of service requested, and your message. We do not collect data through tracking cookies or third-party analytics tools.
2. Purpose of Processing
Your personal data is processed solely for the purpose of responding to your inquiry, providing requested security consultations, and maintaining communication regarding our services. We will never use your data for marketing purposes without your explicit consent.
3. Legal Basis
We process your data based on your explicit consent (Article 6(1)(a) GDPR) given through the contact form privacy checkbox, and our legitimate interest in responding to business inquiries (Article 6(1)(f) GDPR).
4. Data Retention
Contact form submissions are retained for a maximum of 12 months after the last interaction. If a business relationship is established, relevant data is retained for the duration of the engagement plus any legally required retention period.
5. Your Rights
Under the GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data (right to be forgotten), restrict processing, data portability, and object to processing. To exercise any of these rights, contact us at privacy@vvipplatinum.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard SSL/TLS protocols.
7. Cookies
Our website uses only essential cookies required for basic functionality (language preference). We do not use tracking cookies, advertising cookies, or third-party analytics. Your language preference is stored locally and is not transmitted to any third party.
8. Contact
For privacy-related inquiries or to exercise your rights, please contact: VVIP Platinum Security Service, Email: privacy@vvipplatinum.com. We will respond to your request within 30 days.